Put your HSA/FSA funds toward your Xtrallux device

At checkout, select “Pay with HSA/FSA funds.” You’ll be redirected to Truemed, where you’ll complete a short health survey about whether you are working to treat, mitigate, or prevent a health condition. Then enter your payment details (your HSA/FSA card, a credit/debit card, or both) to complete checkout. After checkout, a licensed medical provider will review your answers, and if you qualify, Truemed will send you a copy of your Letter of Medical Necessity (LMN). If you don’t qualify, you can cancel your order at any time before delivery, and your refund will be processed through Truemed.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are tax-advantaged accounts you can use to pay for qualified health expenses, up to limits set by the IRS. They are usually set up and managed by a plan administrator, often through your employer. HSAs are typically paired with a high-deductible health plan, and the funds don’t expire. FSAs are separate from your health plan, elections are usually made in October–November for the following calendar year, and funds generally expire at the end of each plan year. To learn more, email support@truemed.com.

Truemed partners with health and wellness brands like Xtrallux so qualified customers can use pre-tax HSA/FSA funds on their purchases. Truemed works with a network of licensed medical practitioners who can issue Letters of Medical Necessity to qualifying customers, allowing them to spend HSA/FSA funds on medically necessary health and wellness products. For more information, email support@truemed.com.

Subject to individual approval, you can pay with a credit or debit card through the Truemed checkout option. After you complete the health survey and submit payment, Truemed will send you your Letter of Medical Necessity (LMN) if you qualify, along with instructions for requesting reimbursement. Submit your LMN and your Xtrallux purchase receipt to your HSA/FSA plan administrator to be reimbursed from your HSA/FSA funds. If you don’t qualify, you can cancel your order at any time before delivery, and your refund will be processed through Truemed. Questions? Email support@truemed.com.

Yes. Truemed supports Split Pay, so you can combine your HSA/FSA card with a credit or debit card on a single order. Subject to individual approval, you can also pay the full amount with a credit or debit card through Truemed, then request reimbursement from your HSA/FSA plan administrator for up to the balance you have available. If you qualify, Truemed will send your LMN with instructions; submit it along with your Xtrallux receipt to your plan administrator. If you don’t qualify, you can cancel your order at any time before delivery, and your refund will be processed through Truemed.

HSA/FSA accounts hold pre-tax funds, so you don’t pay income tax on money you contribute (up to IRS limits) and use for qualified medical expenses. Your actual savings depend on your federal and state income tax brackets, which are based on your annual taxable income.

No. HSA/FSA funds can’t be applied to a past Xtrallux purchase, even after you qualify for a Letter of Medical Necessity with Truemed. Please contact your HSA or FSA administrator directly with any questions about your reimbursement eligibility.

Yes. A medical practitioner can issue a Letter of Medical Necessity to a patient who meets the IRS requirements for using HSA/FSA funds on health and wellness purchases.

Yes. HSA/FSA purchases include the Xtrallux 6-month money-back guarantee. Register your warranty within 30 days of receipt and use the device for a minimum of 6 months. A 25% restocking fee applies on returns. Customers are directly responsible for any return or restocking fees, which are not eligible for HSA/FSA funding or reimbursement.